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Proponisi - Privacy Policy

Our services help companies improve their customer service. If you are using one of our products, you might work for one of those companies, or you might be a customer of one of our client companies. Our privacy notices cover how Proponisi and its affiliated entities handle your personal data.

If you are seeing this because of receiving a survey from one of our clients, we want you to know how your data is being handled. We are processing your information and feedback on behalf of the client company, and they control what we can do with your data. You can consult the privacy policy of the client company with whom you were originally in contact, if you want to learn more about how your data is processed.

How we use your information
We may store your name, email, and/or phone number and use it to send you a feedback request. This helps a company you are doing business with improve the quality of the service they provide to you. We store your feedback and share it with the company you are doing business with.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the feedback/ratings you submit, and to register you in additional research programs if you choose to do so.

How we secure your feedback
We use USA-based servers and databases. All supplied information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Contacting Us
If you have questions, please contact

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