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Your platform improving agent and customer experiences.
An evolution in contact centers that has people saying:
"A 'one-stop shop' for all our employees' needs."
"AMAZING! Achieve your business goals effortlessly."
"This platform is an absolute GAME-CHANGER!"
"Gathering feedback from customers after they engage with your contact center is a no brainer. If you don’t, you are missing out on a valuable opportunity to gain a fresh, credible perspective on the customer experience your organization provides."
-Jon Bannerman, Call Center Manager at NTTA
Connecting Proponisi with your workforce management, CX, and other systems brings insights into one place for the whole team to share.