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Transform Training and Communication Effortlessly
Transform Training and Communication Effortlessly
Transform Training and Communication Effortlessly
Real-Time Agent Assist
In-the-Moment Guidance That Actually Changes the Moment
Proponisi delivers live prompts, knowledge, and compliance checklists — helping agents solve problems, stay on script, and avoid costly mistakes without missing a beat.
50%
Reduction in nesting attrition
35%
Fewer compliance violations
30%
Increase in first-call resolution
6+
Supervisor hours saved per week
25%
Increase in customer satisfaction

Real-Time Call Prompts
Smart, context-aware guidance delivered mid-call to reduce errors and boost confidence.

AI-Powered Compliance Checklists
Step-by-step reminders ensure agents stay aligned with policy and regulatory requirements.

Knowledge Auto-Surfacing
Create, distribute, and manage educational content and assessments.

Next-Best Action Suggestions
Live recommendations that guide agents toward the right resolution — faster and more consistently.

Sentiment + Intent Detection
Proponisi listens for customer emotion and urgency — adapting support accordingly.

Natural Language Q&A
Agents can ask Proponisi anything mid-call and get instant answers — without breaking flow.
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