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Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Real-Time Agent Assist

In-the-Moment Guidance That Actually Changes the Moment

Proponisi delivers live prompts, knowledge, and compliance checklists — helping agents solve problems, stay on script, and avoid costly mistakes without missing a beat.

50%

Reduction in nesting attrition

35%

Fewer compliance violations

30%

Increase in first-call resolution

6+

Supervisor hours saved per week

25%

Increase in customer satisfaction

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Real-Time Call Prompts

Smart, context-aware guidance delivered mid-call to reduce errors and boost confidence.

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AI-Powered Compliance Checklists

Step-by-step reminders ensure agents stay aligned with policy and regulatory requirements.

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Knowledge Auto-Surfacing

Create, distribute, and manage educational content and assessments.

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Next-Best Action Suggestions

Live recommendations that guide agents toward the right resolution — faster and more consistently.

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Sentiment + Intent Detection

Proponisi listens for customer emotion and urgency — adapting support accordingly.

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Natural Language Q&A

Agents can ask Proponisi anything mid-call and get instant answers — without breaking flow.

Empower agents to deliver their best — while staying fully compliant, every time.

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