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40%
Reduction in time to train new agents
30%
Increase in training engagement
25%
Improvement in knowledge retention
20%
Faster communication of critical updates
Learning Management
System
Create, distribute, and manage educational content and assessments.
Change Management Communication
Quickly broadcast organizational updates with required acknowledgements.
Knowledge Base
Develop and maintain an easily accessible repository of informational resources.
Training Surveys
Evaluate the effectiveness of training programs and gather agent feedback to optimize future content.
eDocuments
Simplify workflows with easy document access, digital signatures, and seamless storage for enhanced efficiency and compliance.
Proponisi Content
Curated best practices and training modules focused on enhancing customer service skills.
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