top of page

Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Auto QA & Compliance Monitoring

Every Call Scored. Every Risk Flagged. Automatically.

Proponisi listens, scores, and evaluates 100% of interactions — delivering consistent, compliant quality assurance without supervisor overload or missed issues.

100%

Of calls QA scored

35%

reduction in compliance violations

70%

less time spent on manual QA

25%

Increase in customer satisfaction 

3x

faster identification of performance gaps

5290014_accept_check_list_machine_mark_icon.png

Automated QA Scoring

Every call is evaluated against customizable criteria — no manual forms required.

5870032_brand_custom_development_icon (1).png

Customizable QA Rubrics

Tailor scoring rules by program, product, or team to reflect what matters most.

9605043_protection_alert_insurance_shield_danger_icon.png

Compliance Violation Alerts

Flags risky behavior or missed disclosures in real time — protecting your brand and bottom line.

5003439_analytics_bar_chart_graph_report_icon.png

Supervisor QA Dashboards

Track scores, trends, and agent progress across the team — all in one view.

5340279_play_video_youtube_youtuber_icon.png

Contextual Call Snippets

Link QA scores to real audio clips — making feedback fast, fair, and easy to act on.

9266518_certificate_certification_diploma_patent_contract_icon.png

Audit-Ready Reports

Exportable summaries with timestamped evidence for internal or external audits.

Score every call. Spot every risk. Coach with clarity.

TRUSTED BY:

Screen Shot 2024-11-27 at 11.01.02 AM.png
bottom of page