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Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Transform Training and Communication Effortlessly

Automated Post-Interaction Summarization

Every Call Wrapped, Before the Next One Starts

Proponisi instantly generates structured summaries, notes, and QA-ready insights after every customer interaction — saving agents time, reducing after-call work, and giving leaders visibility at scale.

70%

Reduction in after-call work (ACW)

100%

Of calls summarized automatically

6–10

Supervisor hours saved weekly

25%

Boost in agent productivity

2x

Faster issue resolution in follow-ups

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Instant Call Summaries

Generates clear, structured recaps seconds after every interaction — no typing required.

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CRM Auto-Sync

Summaries are pushed directly into the CRM or case system — keeping data clean and current.

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Action Items & Follow-Ups

Captures next steps automatically, ensuring nothing slips through the cracks.

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QA-Ready Formatting

Summaries include scoring context, allowing QA teams to review and coach faster.

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Call Categorization

Tags calls by type, topic, or intent — making trends easy to identify.

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Searchable Transcript Snippets

Attach relevant moments from the call directly to the summary for full transparency.

Give your team back their time — and never lose a detail again.

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