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Transform Training and Communication Effortlessly
Transform Training and Communication Effortlessly
Transform Training and Communication Effortlessly
Automated Post-Interaction Summarization
Every Call Wrapped, Before the Next One Starts
Proponisi instantly generates structured summaries, notes, and QA-ready insights after every customer interaction — saving agents time, reducing after-call work, and giving leaders visibility at scale.
70%
Reduction in after-call work (ACW)
100%
Of calls summarized automatically
6–10
Supervisor hours saved weekly
25%
Boost in agent productivity
2x
Faster issue resolution in follow-ups

Instant Call Summaries
Generates clear, structured recaps seconds after every interaction — no typing required.

CRM Auto-Sync
Summaries are pushed directly into the CRM or case system — keeping data clean and current.

Action Items & Follow-Ups
Captures next steps automatically, ensuring nothing slips through the cracks.

QA-Ready Formatting
Summaries include scoring context, allowing QA teams to review and coach faster.

Call Categorization
Tags calls by type, topic, or intent — making trends easy to identify.

Searchable Transcript Snippets
Attach relevant moments from the call directly to the summary for full transparency.
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