Proponisi Privacy Policy
Proponisi (“we,” “our,” “us”) provides software and services that help companies improve their customer service and employee performance. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our products, websites, and services.
This policy applies to the following websites and platforms operated by Proponisi and its affiliated entities:
1. Information We Collect
We may collect the following types of personal information depending on your interaction with our services:
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Contact Information – such as your name, email address, and/or phone number, which may be used to send you surveys or feedback requests.
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Feedback and Responses – the comments, ratings, or survey answers you provide.
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Technical Information – such as IP address, browser type, operating system, and usage data related to our websites and products.
2. How We Use Your Information
We use your personal data to:
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Send you feedback or survey requests on behalf of our client companies.
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Share your responses with the company you interacted with so they can improve their service.
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Register you in additional research programs if you choose to participate.
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Operate, maintain, and improve our websites and services.
We do not sell, trade, or transfer your personal information to outside parties without your consent, except as necessary to provide the services described in this Privacy Policy.
3. Acting on Behalf of Our Clients
In many cases, Proponisi processes your data on behalf of one of our client companies. This means:
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We collect and process your survey responses as a service provider to the client.
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The client company determines how your data is used beyond what is described here.
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To understand their specific privacy practices, you should review the privacy policy of the company you originally interacted with.
4. How We Protect Your Information
We take appropriate security measures to protect your personal data, including:
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Hosting data on secure, U.S.-based servers.
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Encrypting data in transit using Secure Socket Layer (SSL) technology.
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Storing data in encrypted databases.
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Implementing administrative, technical, and physical safeguards to prevent unauthorized access, maintain data accuracy, and ensure appropriate use of information.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
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Access & Portability – request a copy of the information we hold about you.
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Correction – request corrections to inaccurate or incomplete information.
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Deletion – request that we delete your personal information where legally required.
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Objection/Restriction – object to or request restrictions on how we use your data.
To exercise these rights, contact us at support@tpcdm.com. We may need to verify your identity before fulfilling your request.
7. Children’s Privacy
Our services are not directed at children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal data from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Proponisi – Privacy Team
📧 Email: support@tpcdm.com